Ascend Archive
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Re: (ASCEND) I'm going home now...
On Fri, 16 Jan 1998, Kevin A. Smith wrote:
: We still provide free support when you need it, but in many cases it *IS*
: worth the investment to get a support contract - isn't that how most
: vendors have been operating for years? (And I assume we would agree that
: priority would then be given to those with contracts - when all else is
: equal?).
:
The free support is MUCH appreciated.
However, I paid $19,800 for this 4048 in May. I would hope that the price
I paid would have given me SOME type of priority.
I also paid $535 for a CS-EXT-MAX4002 and $693 for 3 CS-EXT-SC's
and I do not know what it is. Warranty?? Support?? Priority???
What is it???
Thanks,
Del Hines
Cyberback Internet
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