Ascend Archive
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Re: (ASCEND) Net Medic and My Max 4K
At 10:27 PM 8-7-97 -0400, Craig Salmond wrote:
> I've got a user that keeps sending me these reports. I've tried my
>best to duplicate it, but can't. Is anyone else having users send them
>reports like this. As far as I am concerned, everything is A.O.K our T1
>is less than 10% utilized and the MAX is connected to the same ethernet
>segment. The max has 40+ calls on it when the users sends the report.
>
Net Medic is, shall we say, less than reliable. As a rule, anytime our
helpdesk receives one of these "helpful" reports we reply with a friendly
request that the user disable this feature of the program (it can be set to
send these reports automatically), and an explanation of the program's
uselessness in diagnosing system problems. We get very few repeats, but
there's always some new wannabe system administrator discovering this thing.
Marty Nix
mnix@ispalliance.net
ISPA Technical Support
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