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Re: (ASCEND) Net Medic and My Max 4K



	I've gotten messages like this from customers, too, under similar
conditions (ie. nearly 2 PRI's full on a MAX4002 running 5.0Ap4).  In
addition, I've had customers tell me they experience periodic delays in
data transfer from web hosts on the MAX's local network.  In other words,
things work OK for a while, their traffic seems to stop for a few seconds,
then back to OK again.  I have actually ran pings myself on a nearly full
MAX4002 against the MAX's eth interface and gotten a series of seemingly
random timeouts.  Are these by chance known problems under a heavy load?
				Regards,
				Mark

On Thu, 7 Aug 1997, Craig Salmond wrote:

> 	I've got a user that keeps sending me these reports. I've tried my
> best to duplicate it, but can't. Is anyone else having users send them
> reports like this.  As far as I am concerned, everything is A.O.K our T1
> is less than 10% utilized and the MAX is connected to the same ethernet
> segment. The max has 40+ calls on it when the users sends the report.
> 
> <begin report>
> Date: Thu, 7 Aug 1997 21:52:38 -0400
> From: a user
> To: support@cde.com
> Subject: VitalSigns: Event Report: (Intranet, Local router status, red)
> 
> I would like to inform you about a potential problem I've experienced with
> your service. To assist you in understanding or remedying the problem, I have
> included below a brief description and report of the conditions I
> have experienced.
> 
> It appears that the local router I am connected into frequently experiences
> heavy traffic levels. I just wanted to inform you of a potential bottleneck.
> 
> Subsystem: Intranet
> Event: Local router status
> Status: No response.
> Network connection: Dial-up
> Net.Medic Version: 1.1.0.1
> Phone number dialed: 1 (352) 742-1515
> 
> Date and Time of Occurrence: Thu Aug 07 21:41
> Client Hostname: computer
> Client IP Address: 205.160.182.117
> Intranet Domain: max.cde.com
> Intranet Delay: 130 msecs
> Intranet Congestion Level: 35
> Intranet Throughput: 64000 bps
> Intranet Entry Router: 205.160.182.5
> 
> OS Platform: Windows 95 4.0 Build 1111  B
> User Name: A user
> Email Address: some address
> 
> The phone number dialed was obtained by Net.Medic from static
> Dial-Up Networking information maintained by Windows. The information here
> could be incorrect if the user modified the phone number in the Dial-Up
> Networking dialog before initiating the dial-up connection.
> 
> Some of the information above has been provided by Net.Medic from
> VitalSigns Software. To learn more about how Net.Medic gathers information
> about on-line activity and how to interpret the information provided above,
> please visit the technical support room at http://www.vitalsigns.com.
> To obtain specific information about this message please follow the link
> http://www.vitalsigns.com/tech/interpret/notify/3154_0.html.
> 
> Net.Medic from VitalSigns Software uses analysis techniques which calculate
> performance measurements as accurately as practical within the limits of the
> Microsoft Windows and Internet environments. Because of these limits, and
> because Net.Medic was designed to minimize diagnostic traffic over the
> Internet, the results calculated by Net.Medic are close approximations,
> not absolute measurements.
> <end report>
> 
> 
> =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> Craig Salmond                                        mailto:craig@cde.com
> Craig's DATA Exchange!                                 http://www.cde.com
> =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> Shipping Address           (FLA) 735-CDE1 Sales           Billing Address
> Craig's DATA Exchange!     (FLA) 483-2482 Home     Craig's DATA Exchange!
> 18826 U.S. HWY 441         (FLA) 735-9511 FAX               P.O. Box 1401
> Mt. Dora, FL 32757         (FLA) 742-1515 DIAL-UP      Mt. Dora, FL 32756
>                    "Lake County's Internet Authority"
> =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> 
> 
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