(ASCEND) CASE NUMBER 3044442

To: <support@Ascend.COM>, <support@lucent.com>, <ascend-users@bungi.com>
Subject: (ASCEND) CASE NUMBER 3044442
From: "Del Hines" <del@cyberback.com>
Date: Wed, 31 May 2000 09:25:59 -0500
Sender: owner-ascend-users@max.bungi.com

THIS CASE IS NEARLY 30 DAYS OLD!

I NEED A SOLUTION PLEASE!

I SPENT $16,000 ON THIS PIECE OF EQUIPMENT THAT I CANT USE FOR WHAT IT IS
INTENDED FOR AND I'M NOT GETTING SUPPORT!  I GET THE FEELING YOU'RE PUTTING
ME OFF UNTIL THE WARRANTY EXPIRES!  WHAT GOOD IS ADVANCE REPLACEMENT
WARRANTY IF YOU CAN'T EVEN GET AN RMA WHILE THE EQUIPMENT IS DOWN?

Thanks,
Del Hines

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Follow-Ups:
- Re: (ASCEND) CASE NUMBER 3044442
  - From: "Dave Berzins" <berzins@nucleus.com>

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