RE: (ASCEND) SOFTWARE UPGRADE KILLS RADIUS AUTHENTICATION???

[ascend@digistar.com]

On Tue, 5 Oct 1999, Troy Settle wrote:

> What is the progress code and disconnect cause reported by syslog
> and/or radius?

I'll find some of them and check it out.

> Without that (and possibly other information), we're all pretty much
> stuck at making wild guesses.
> 
> I assume you checked the obvious stuff like IP pool allocations, ISDN
> configuration, watched radius debugging on the max, etc...

I remember doing that a year or so ago...  what are the commands I can
use?

> A possible solution would be to flash to the software you wish to run
> (I'd reccomend 7.0.22 at this point) and reboot the max.  When it
> comes back up, clear the memory and reconfigure.  Reboot again, and
> watch to see what happens.

7.0.22?  How stable is it?  I guess it would be an improvement over what I
have now.  6.1.7 never failed me in the past...

I did an fclear and nvram clear and rebuilt the configuration by hand when
going to 7.0.3.  When going back to 6.1.7 I had to do it remotely so
wasn't able to re-enter the config by hand.  

I had this problem once before.  The solution was to re-tload the code a
few times and rebuild the max until it finally stabilized.


I'll do some more testing.


thanks.........


> > I recently upgraded two MAX 4048s from 6.1.7 to 7.0.0 to 7.0.3 and now
> > radius authentication stops working after about 25 users are connected.
> >
> > The radius server sends an OK back to the MAX but the MAX reports "LAN
> > security error" and drops the caller.  This is bad.  The radius logfile
> > shows that user's password was correct and that the login was accepted -
> > but the max reports LAN security error and drops the caller anyway.
> >
> > I reloaded 6.1.7 ftik.m40 onto the machines and the problem has grown
> > worse.  Instead of about 28 users I now get only about 20 before the max
> > starts reporting "LAN security error" and drops callers like flies.
> >
> > What can I do to remedy this problem?  I am losing customers already!


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