Ascend Archive
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Re: (ASCEND) Ascend BETA (WAS Re: TNT performance)
At 02:45 1998/01/12 -0800, Matt Holdrege wrote:
>First of all, I had the part about "not disclosing information" removed
>from the web page.
Yes, thank you for clearing that up that confusion,
>Secondly, your messages to support@ascend.com are read.
>You may or may not get a response on beta issues, but they are read.
>
>You benefit yourself and everyone else when you bring up such issues both
>here and to support@ascend.com. We need feedback to make sure the new
>features in the beta work properly in the general release.
I know that this is the first run of the "beta" program,
so I didn't really expect everything to flow smoothly,
and I know I'm probably not a large enough installation base to
warrant being assigned to a specific TAC person or anything,
but I'd really like to see a special email address
(maybe <betatest@ascend.com>?) to use for beta
results so I don't have to bother the support crew
who are trying to put out the real fires,
and to find out how any of us can "schedule a [...] time [...]
to discuss the progress of alpha or beta testing."
-Jim H
----
Jim Howard Sr Network Engineer Lyceum Internet
jhoward@lyceum.com http://www.lyceum.com/ 404.248.1733
My PGP Public Key: http://www.lyceum.com/~jhoward/pgp-key.txt
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