Re: (ASCEND) Disconnect Code

[Andy Walden <andy@mtco.com>]

> Who made the chipset in the modem?  My laptop, running Win95, has a Rockwell
> based modem and I don't get disconnected.
> 
> I'm thinking that modem chipsets or their coding is playing an increasingly
> important role in getting connected and staying connected.  I find that
> whenever I have a customer with this kind of problem and I can convince them
> to bring the computer in, by simply replacing the modem I solve the problem.
> That, of course, is not the solution they want - especially those that just
> bought el-cheapo modem mail-order or just bought a new "Internet Ready"
> computer.
> 
> Now, the chipset should not make any difference at all if V.90 is well
> defined and strictly adhered to.  So I think coding is probably the most
> important factor and for Ascend owners, coding compatible with the latest
> Rockwell implementation is absolutely critical.  I remember a similar
> problems with every new V.xx standard when it first came out, so I expect
> this will become less of a problem with time.

Currently I have an open trouble ticket concerning PCtel chipsets and csmx
cards. Ascend says they have recieved similar reports and are working on
it. 

-andy

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