Re: (ASCEND) Shitty tech support at Ascend.

To: Andy Walden <andy@enigma.mtco.com>
Subject: Re: (ASCEND) Shitty tech support at Ascend.
From: Joe Shaw <jshaw@insync.net>
Date: Tue, 13 Apr 1999 01:54:41 -0500 (CDT)
cc: cepler@bnsi.net, ascend-users@bungi.com
In-Reply-To: <Pine.LNX.3.96.990412170635.13050C-100000@vision.tigerteam.net>
Sender: owner-ascend-users@max.bungi.com

Yeah.  To quote Ascend "Oh, you're trying to configure GateD on your GRF?
I'm sorry, we can't really help you since we don't support GateD."  I
thought it was funny that they didn't support the routing engine on their
latest greatest router at the time, but were more than happy to ask me if
I wanted a service contract on it.  The gall.

--
Joseph W. Shaw - jshaw@insync.net    
Freelance Computer Security Consultant and Perl Programmer
Free UNIX advocate - "I hack, therefore I am."

On Mon, 12 Apr 1999, Andy Walden wrote:

> Which product are you trying to get help for? It makes all the
> difference sometimes...

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Follow-Ups:
- Re: (ASCEND) Shitty tech support at Ascend.
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References:
- Re: (ASCEND) Shitty tech support at Ascend.
  - From: Andy Walden <andy@enigma.mtco.com>

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