RE: (ASCEND) Question

["Troy Settle" <st@i-Plus.net>]

We generally attribute such connect/disconnect codes to poor phone lines
and/or a damaged modem.  Things we reccomend are making sure that the user
has the most recent firmware for their modem.  If that fails, we reccomend
testing the phone line and modem seperately.  Generally, by this stage,
we've tracked down the problem.

Now, I don't know if this helps in your situation or not.  I hate saying
that it's your customers' modems, but that's been my experience.

FWIW, it's not nearly as bad as when we tried dialing up with an LT Winmodem
to a PM3 and wasn't able to connect for anything.  Had to call long distance
into our own Maxen to download the latest firmware before the "Lucent
Technologies" Winmodem would connect to the PM3 with Lucent modems in it.

--
  Troy Settle
  iPlus Internet Services


> -----Original Message-----
> From: owner-ascend-users@max.bungi.com
> [mailto:owner-ascend-users@max.bungi.com]On Behalf Of Chris Fairbanks
> Sent: Tuesday, October 26, 1999 3:48 AM
> To: ascend-users@bungi.com
> Subject: (ASCEND) Question
>
>
> We have a TNT that for the last few days is giving us a bunch of
> cause code
> 10 with progress of 31.  Does anyone know what might be the root of the
> problem?  It is with modem users only and they get an error message about
> the remote server did not respond or something to that effect.  The router
> that is having the problems is now running 7.0.22.  I upgraded it
> from 7.0.4
> to see if it help and it did not.  We are running the original 48 port 56k
> modem cards in it.  Any pointers?
>
> 	Thanks,
> 	Chris
>
> ++ Ascend Users Mailing List ++
> To unsubscribe:	send unsubscribe to ascend-users-request@bungi.com
> To get FAQ'd:	<http://www.nealis.net/ascend/faq>
>

++ Ascend Users Mailing List ++
To unsubscribe:	send unsubscribe to ascend-users-request@bungi.com
To get FAQ'd:	<http://www.nealis.net/ascend/faq>