(ASCEND) too many non-connects to max6000

[Ken <sysop@netlink.net.au>]

Hi 

I have a new max6000 and many of my members new and old are having major
problems getting connected. They dial in they get a line and then they drop
the line. many are needing to call in 7 or more times to get a connection.

Many modem brands and many locations. 3 have brought the modems in to my
office and via our short dial out loop they work first time almost every
time. This is costing me members - Any help or susgestions would be most
appreciated.

Max 6000 with 7.0.3 and 16 modems in it. 

Below is a section of Wandata showing a failed and then connected client.

WANDATA-68: WAN state change, route 275
WANDATA-68: >> RouteID 275, state DOWN, event ENCAPS_CLOSED
WANDATA: Set Acct for route =275
WANDATA-0: << RouteID 275, state DESTROYED
 
WANDATA: Call state change, port 26, connected 0, carrier 0
WANDATA-78: WAN state change, route 287
WANDATA-78: >> RouteID 287, state UP, event CALL_DISCONNECTED
WANDATA-78: closing encaps for 203.27.46.125
WANDATA-78: ENCAPS state change, route 287
WANDATA-78: makeRoutesInactive
WANDATA make routesinactive ATMP RIP 78
WANDATA-78: << RouteID 287, state DOWN
 
WANDATA-78: WAN state change, route 287
WANDATA-78: >> RouteID 287, state DOWN, event ENCAPS_CLOSED
WANDATA: Set Acct for route =287
WANDATA-0: << RouteID 287, state DESTROYED
 
WANDATA: Incoming call allocate, route 288
 newSession unknown
WANDATA: Send Acct for route =288
WANDATA: Send Acct is true
WANDATA: L2TunnelServer: name=[Answer] Prof=0 Proto=4  server=[]
WANDATA: L2TunnelServer: name=[Answer] Prof=0 Proto=4  server=[]
WANDATA: Incoming call, route 288, type PPP
WANDATA-0: WAN state change, route 288
WANDATA-0: >> RouteID 288, state INACTIVE, event OPEN_IN_REQ
WANDATA-79(79): gave interface ptr to its session @B063E02D
WANDATA-79: << RouteID 288, state CALLING
 
WANDATA-79: WAN state change, route 288
WANDATA-79: >> RouteID 288, state CALLING, event CARRIER_EST
WANDATA-79: << RouteID 288, state OPENING
 
WANDATA-79: profile 0, 'camaud' assigned
WANDATA-79: add filters heads B07E54F0, routeid 288 miscInfo 0
WANDATA: L2TunnelServer: name=[camaud] Prof=0 Proto=4  server=[]
WANDATA-79: ENCAPS state change, route 288
WANDATA-79: WAN state change, route 288
WANDATA-79: >> RouteID 288, state OPENING, event ENCAPS_OPENED
WANDATA:_openEncapsOpened: enable-source-ip-check = 0
_openEncapsOpened: mpID:0 NcpRunning:NO pppNcpDone:YES
WANDATA: validateIncomingUser: caller is 'camaud' 203.27.46.126
WANDATA: caller's addr 203.27.46.126, assigned=0
WANDATA: address not assigned, will do so now
WANDATA-79: profile 'camaud' updated
WANDATA-79: _validateIncomingUser returning 1
WANDATA-79: new incoming session
WANDATA-79: _makeRoutesActive for 203.27.46.126
WANDATA-79: adding route to 203.27.46.126/32
WANDATA: mpID = 0
WANDATA: MPP is up, calling _killBackupIfAny
WANDATA-79: WE ARE UP!!!!
WANDATA-79: << RouteID 288, state UP

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