(ASCEND) Ticket #802135 - Disconnect Problems on 4048 with 7.0.1

["Steven T. Pierce" <stp@Dynasty.Net>]

I have had several users complaining of disconnects as of recent.

We are running Ascend Max 4048 with software 7.0.1 (no OSPF or RIP)

We have 2 locations with 144 ports (3 boxes) fed by Channelized T1s

We also have 2 locations with 46 / 92 ports fed by PRI.

Problems affect both locations and they are in different bell
territories (Ameritech PRI and Bellsouth CT1 and PRI)

How can I absolutely, positively guarantee that every setting in the Max

does not cause idle disconnects ( under ether ... answer...  mod
config... etc...)  I need explicit directions as I have double and
triple checked that I have Idle off or set to 0 (zero) every where I can

find it.

The disconnects codes being reported are :

11   -  DCD detected, but went inactive    (what does this mean ?????)

45  -   PPP LCP got terminate request from far end   (what does this
mean ?????)

100 -   Session timeout  (what does this mean, does it indicate that the

Max is discontenting the user, or could it mean other things ?)

185  -  Remote End hung up - signal lost form far end  (what does this
mean ????  what would be an example that could cause this ?)

I need specifics and examples to provide to my customers with the
complaints as it is starting to cause me to lose business...

Anyone on the list have any ideas ? suggestions ? help ?

Steven T. Pierce
stp@dynasty.net
Dynasty Online, Inc.

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