Ascend Archive
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Re: (ASCEND) [Off subject] Learned the hard way....
>1) their power monitoring and reporting protocol is proprietary, with
>the consequence being that a Linux line condition reporting and shutdown
>client doesn't exist that has all the capabilities of "powerchute".
>2) they only publish monitoring and shutdown clients for North America.
>So, if you're an international company, APC is right out.
I can see why that would be bad for you, but my main concern when buying a
UPS is that it works, works perfectly, and keeps on working perfectly.
Automatic shutdown and reporting capabilities are a secondary concern. I
don't care how many stats a UPS can give me, its main job is to keep my
equipment running during power outages and protect it during power
anomolies. If it fails me once, it's junk. I've had problems with other UPS
products in the past, but APC products have been workhorses.
It would be nice for them to drop their proprietary ways, however. For a
product like this, I can't agree with a proprietary philosophy. It makes it
look less like you care about your customers and more like you care about
money.
>I'll admit, though, that APC does seem to have a very large advertising
>budget. I deal with braindead APC gear on a daily basis because of the
>pistol-whip effect their advertising seems to have on management
>(procurement, specifically).
APC does advertise a lot, but unlike other companies that advertise a lot
(Micro$oft), they actually have products that can back up their claims. At
least in my experience, their advertising has been honest and informative,
their products have been flawless, and their customer support very
knowledgeable and friendly.
>Sorry to rain on your parade, but I thought you might like to know what
>the technicians actually think of this gear.
I put my money where my mouth is. I protect all the equipment I administer
(and personally own) with APC products. I'm not closed-minded, however. If
I find another product that is as good or better, that's what I'll
recommend.
Marcel
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