Ascend Archive
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Re: (ASCEND) Disconnect-Cause 185
At 11:44 AM 8/23/97 -0700, Kim Premuda wrote:
>Our 56Kfelx customers were randomly getting disconnected under 5.0Ap16,
>however, the time involved varied from 5-10 minutes, minimum, to 25-30
>mintutes, maximum. Ascend Technical Support told us to upgrade to
>5.0Ap20 to correct this problem, which we did. The upgrade has only been
>running two days, so it's too early to tell if that fixed things...but,
>we haven't heard any customer complaints either.
Were many of them USR Sportster users ?
>Since the upgrade, however, we have been getting yellow and red alarms
>on our T1/PRI with occassional 1s (keep alive) which we NEVER got
>before. PacBell has tested our T1/PRI line twice in the last two days
>and cannot find anything. We cannot say for certain the Ap20 is the
>culprit, but it does appear coincidental that the T1/PRI problems
>started showing up 4 hours after installing the software upgrade.
I see in a later posting, that you fixed this by re-loading the software?
Can you give any more details, so that we can understand what re-loading
the software fixed ? (Maybe it was the NVRAM command....?).
Kevin
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