(ASCEND) Diamond tech support response on my dead Supra 56e

To: ascend-users@bungi.com
Subject: (ASCEND) Diamond tech support response on my dead Supra 56e
From: Richard Johnsson <johnsson@interval.com>
Date: Wed, 06 Aug 1997 15:07:18 -0700
Sender: owner-ascend-users@max.bungi.com

Their tech support person advised me not to flash my replacement modem
until a new version was released. I responded that I was hoping that the
replacement would have the 1.0 code and he replied, in part:

>The replacement modem will have the .519 code.  This code works much
>better than the 1.0 code just released.  Just as a percaution, I would
>not recommend to use the flash utility until another version is
>released.  I'm still trying to figure out exactly what it does to our
>modems... :)

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