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(ASCEND) pipeline 50 at Alcatel PBX



Hi,

I've connected a pipeline 50 via a digital handset to a Alcatel private 
switch, which should place and receive calls to and from my home PC.

At home everything works fine, I can connect to the Ascend testsite.
In the office I am not able to setup a call to the Ascend testsite.
The call is cleared with cause 31. After a few seconds the pipeline goes 
nuts and I have to reset it.

If I connect the pipeline directly to the PRI, everything works ok.
I complained to my Telco which checked the S0 bus and they were able, 
with their test equipment, to setup a datacall to their testsite.

Apparently, it is not the pipeline, it is not the switch, but it is the 
combination of the two.
Does anybody recognise this problem, does anybody know a email address of 
Alcatel to ask for their support?

regards,
Robert.


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