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(ASCEND) What to tell customers about bad performance with 5.0Ap16
Well so far with the K56Flex modem upgrade and 5.0Ap16 we have had fairly
bad luck here. (Max 4004)
Telepath and Zoltrix(?) 14.4 modems can NOT connect at all.
Performace seems abysmal for customers.
If they have Hayes 56K modems then the connections seem slower
than the 28.8K counterparts.
Serveral otehr customers have complained that with there 28.8K momdes
they are seeing major performance degredations since our upgrade.
Just wondering what the experiences others are having is like and am curious
how others are dealing with this support nightmare.
Thanks,
-David Langford
langfod@dihelix.com
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