If you like Newegg, you will love frys.com! Also check out The Box Shop (local retail stores) for both new and used. I have never been a customer of GNS. I can also say that I don't believe I ever will be because of the negative comments I have seen here. MULTIPLE examples by NUMEROUS people have been given stating dissatisfaction with customer service at GNS. To defend poor customer service by inferring that they are not the right kind of customer; not "... people who know what they're doing ...", is ridiculous. No matter the reason, poor customer service is poor customer service. It's not that hard to figure out. (Dwell on it.) BTW, I usually get my merchandise from Newegg in 3-4 days, not a week. If system up-time is critical to your business, have a backup system standing by! A small price to pay (at Frys.com). ______ Precisely. Stores like GNS are for the people who know what they're doing and occasionally need compatibility information or a quick bench test of components. While I have certainly seen their employees go the extra mile to assist someone in picking out parts for a system it's really not their specialty and you shouldn't complain when the geeky tech guy sucks at the sales droid lingo. On Mon, 2009-07-06 at 10:25 -0700, Wayne Johnson wrote: > I think he's saying that everyone's expectations are different. If I > need a part fast (can't wait for newegg), that's where I go. In my > experience they have less of a selection, and are a bit more expensive > (YMMV) than newegg, but then I won't have to wait a week to get the > part. > > Now those who come to me, not knowing what a memory stick is, I > recommend they go to Micro-center or Best Buy. At least they have > people that are a little (again YMMV) knowledgeable.