On Mon, 6 Jul 2009, Matt Hallacy wrote: > Precisely. Stores like GNS are for the people who know what they're > doing and occasionally need compatibility information or a quick bench > test of components. While I have certainly seen their employees go the > extra mile to assist someone in picking out parts for a system it's > really not their specialty and you shouldn't complain when the geeky > tech guy sucks at the sales droid lingo. Was someone saying that GNS guys "suck at sales droid lingo?" I missed that one. I wrote that "they can be very arrogant and rude." Was that claim somehow related to your message? I'm pretty sure I've spent $10,000+ at GNS and I've recommended them to other people, but the arrogance of certain staff is a continuing problem for them. It doesn't matter if it's OK with you. I live near to GNS so I continue to shop there. I'm not saying that people shouldn't shop at GNS, but I am saying that the staff can be rude. Sometimes they give bad information. Bad information probably happens everywhere but the rudeness is a little more characteristic of GNS and it is a reason why many people have avoided them. We have heard this repeatedly on this list. At first I defended GNS but why should I defend them? They can do better. Buy the way, how do Micro Center prices compare with GNS prices for things like RAM chips? I live near GNS, but it isn't too unpleasant of a drive to Micro Center, especially if I'm already at Costco. I'll pay more for local than for NewEgg just to be a good neighbor. Mike