> If you like Newegg, you will love frys.com!

I used to live in Los Angeles for many years, and there was a Fry's Electronics about a mile from my house.  The stores are about the size of a Walmart.  All you find inside is parts & more parts & more parts, funny 12 volt things, and a random household item.  They would print a multi page ad in the Times each Wed or Thur for the super sales for the coming weekend, and you would wait in line to check out for about 45 minutes. Ahhh....  Miss That.

Problem I have now is that no matter where I go I compare it to Fry's, and I always leave sad....

Image isle after of isle of nothing but motherboards......

Thanks for listening, as I have nothing really to add to this conversation....

Bob

GlobeRunners, Inc.
IT Manager
600 Inwood Ave. N., Suite 160  |  Oakdale, MN 55128  |  Direct (651) 925-1500  |  Cell: (612) 850-6940  |  Fax: (651) 925-1560  |  Email: bob at grunners.com

-----Original Message-----
From: tclug-list-bounces at mn-linux.org [mailto:tclug-list-bounces at mn-linux.org] On Behalf Of Robert Wilkinson
Sent: Monday, July 06, 2009 2:20 PM
To: tclug-list at mn-linux.org
Subject: Re: [tclug-list] suggestions other than General Nanosystems to get a computer

If you like Newegg, you will love frys.com! Also check out The Box Shop
(local retail stores) for both new and used.

I have never been a customer of GNS.  I can also say that I don't
believe I ever will be because of the negative comments I have seen
here.

MULTIPLE examples by NUMEROUS people have been given stating
dissatisfaction with customer service at GNS.  To defend poor customer
service by inferring that they are not the right kind of customer; not
"... people who know what they're doing ...", is ridiculous.

No matter the reason, poor customer service is poor customer service.
It's not that hard to figure out. (Dwell on it.)

BTW, I usually get my merchandise from Newegg in 3-4 days, not a week.
If system up-time  is critical to your business, have a backup system
standing by! A small price to pay (at Frys.com).


______

Precisely. Stores like GNS are for the people who know what they're
doing and occasionally need compatibility information or a quick bench
test of components. While I have certainly seen their employees go the
extra mile to assist someone in picking out parts for a system it's
really not their specialty and you shouldn't complain when the geeky
tech guy sucks at the sales droid lingo.

On Mon, 2009-07-06 at 10:25 -0700, Wayne Johnson wrote:
> I think he's saying that everyone's expectations are different.  If I
> need a part fast (can't wait for newegg), that's where I go.  In my
> experience they have less of a selection, and are a bit more expensive
> (YMMV) than newegg, but then I won't have to wait a week to get the
> part.
>
> Now those who come to me, not knowing what a memory stick is, I
> recommend they go to Micro-center or Best Buy.  At least they have
> people that are a little (again YMMV) knowledgeable.



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