On 3/4/2004 11:22 AM James Kaufman wrote: > On Thu, Mar 04, 2004 at 08:43:09AM -0600, Adam Maloney wrote: > >>Also, some new and clarified information for the group. This is from >>Qwest's MegaCentral page (for ISP's) >> >>2/24/04 Qwest is introducing DSL without a telephone line, often >>referred to as naked DSL or as Qwest refers to it Standalone DSL >> >>$33/month >>$99 activation (but see promo) >>1.5M Choice DSL Deluxe service ONLY >>Address loop qual process >>DMT only >> > > > I just got off the phone with a Qwest rep. Since I have a CAP setup, he told me > it would take about three weeks to convert over to DMT and get me fully > operational. 1) They have to disable CAP. Takes five days (Why? Just does.) 2) > Then they have to reconfigure to DMT (takes another 5 days). 3) Miscellanous > screwups. Another five days. He suggested I contact my ISP simply so I wouldn't > get billed for the downtime. > > He had an interesting suggestion. 1) Call Qwest and cancel my DSL service and > disconnect the phone line. Takes about 2 days. 2) Call Qwest and order > Standalone DSL. Takes about 5 days. He figures I can shave about a week or > more off the downtime. > > He pushed for the Actiontec modem, saying that the DSL guys at Qwest recommend > it and say the Cisco 978 won't work. Since I've read a few success stories > here, I know that's wrong. So, where can I get a Cisco 678? Ebay is selling > them for anywhere from $70-$100. That seems expensive, especially for used > equipment. James, Boy, I hope you had your boots on when you made *that* phone call! What a bunch of B.S.! I've heard of the "disconnect CAP, wait a week, connect DMT" concept from other folks. They can do the CAP->DMT+1.5M deal in one hour! It takes two work orders, but they can have the same date. I could understand that maybe one CO might be less organized than others, and take a little longer, but I don't think the person you talked to would know about that. One thing that I hesitated to mention before (but that the hell...) is that Qwest farms out *some* of their 1-800-244-1111 work to contractors, who work on commission. Thus the "you *must* order an Actiontec" crap. The rep gets more $$$ if they sell a modem. Someone else mentioned that VISI gave them a different number to call - maybe that gets you to more knowledgeable Qwest folks. ... ya, it was Tom Penney, the number was "1.800.218.4443 press option 2". jcf -- Any information contained herein is correct to the best of my knowledge. I could be wrong. May contain typos. Your mileage may vary. Windows sucks. _______________________________________________ TCLUG Mailing List - Minneapolis/St. Paul, Minnesota http://www.mn-linux.org tclug-list at mn-linux.org https://mailman.real-time.com/mailman/listinfo/tclug-list