On Wed, 2002-02-06 at 09:04, Gabe Turner wrote:
> You can't really filter outgoing emails, so you need to make sure that all
> emails sent to users are also Cc: customer-care or also sent to
> cutomer-care so they can be archived.
This is factually incorrect. I have done this on more than one
occaision. I use exim, and I stuck the following in my system.filter
#---- snip filter
if ${domain:$sender_address} matches "sistina.com" then
if${lookup{${lc:$sender_address_local_part}}\
lsearch{/etc/exim/outgoing-filter}{yes}{no}} is "yes" then
unseen
# DO Stuff here like rewrite headers, save to file etc
finish
endif
#------ end snip
So it checks the mail to match criteria (in this case, if the mail is
from my domain, and the sender address is listed in the file
/etc/exim/outgoing-filter then do stuff there. You then put one local
email address per line that you want the filter to apply to like so
#--- snip /etc/exim/outgoing-filter
blutgens at sistina.com
#---- end filter criteria snip
and put something like the following where I have the # Do stuff above
#---- snip do stuff
save /etc/exim/filter-save/${local_part:thisaddress}-archive
#---- end snip
Or you could slap some embedded perl in there, or yet another custom
filter.
If your current software won't do what you desire, find something else.
If you can't write something else.
> I'd say you either do the above, or you implement some sort of request
> and/or trouble-ticket system.
>
> Gabe
> --
> ------------------------------------------------------------------------
> Gabe Turner gabe at msi.umn.edu
> SGI Origin Systems Administrator,
> University of Minnesota Supercomputing Institute
> for Digital Simulation and Advanced Computation www.msi.umn.edu
> _______________________________________________
> Twin Cities Linux Users Group Mailing List - Minneapolis/St. Paul, Minnesota
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>
--
Ben Lutgens http://people.sistina.com/~blutgens/
Sistina Software Inc.
pub 1024D/9A0DDC59 2001-12-12 Ben Lutgens <blutgens at sistina.com>
Key fingerprint = 8FCD A1EE CEA7 DEE1 9361 F32C 0A90 30D1 9A0D
DC59
sub 1024g/1FC75C99 2001-12-12
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