On Wed, 2002-02-06 at 07:16, Jason Jorgensen wrote: > The ISP's I sysadmin for want some way to archive all mail going to and > coming from our users to customer-care. > > I was thinking something that just dumps a pop3 account into a database > might be enough. I would just add a 'ccdump' account to the > 'customer-care' alias and then cron the dump script. I do this for a support list here. I use mailman already so it was trivial. I added another list for the address, subscribed the appropriate people to it. Made it "non-advertised", set the archives to "private", made it post-able by anyone. Then I made the support staff heads the "admins" and briefed them on how to use the interface. They may get some spam, not likely, if they do they work here and already have filters setup to handle the headers I add to mails with spamassassin. Another way would be to setup your mail server to copy all mail to and from certain address to an mbox file, use mhonarc or some such to HTML-ize the archives. Stick said HTML-ized archives in a web directory and protect it somehow ( consult your web server docs for instructions ) The first method requires nearly no additional maintenance on your part (save subscribing and un-subscribing users). The second method would require a few cron jobs to maintain and possibly some rsync action (always over ssh) in the event that your web server has no shared storage with your mail server. > But then I have to write a web interface to the database. :( > > Anyone know any open source stuff that already does this? > > Suggestions and advice welcome! > > > > _______________________________________________ > Twin Cities Linux Users Group Mailing List - Minneapolis/St. Paul, Minnesota > http://www.mn-linux.org > tclug-list at mn-linux.org > https://mailman.mn-linux.org/mailman/listinfo/tclug-list > -- Ben Lutgens http://people.sistina.com/~blutgens/ Sistina Software Inc. pub 1024D/9A0DDC59 2001-12-12 Ben Lutgens <blutgens at sistina.com> Key fingerprint = 8FCD A1EE CEA7 DEE1 9361 F32C 0A90 30D1 9A0D DC59 sub 1024g/1FC75C99 2001-12-12 -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: application/pgp-signature Size: 232 bytes Desc: This is a digitally signed message part Url : http://shadowknight.real-time.com/pipermail/tclug-list/attachments/20020206/1f9d1858/attachment.pgp