I will beg to differ on IBM's customer service.  The one experience I
had with them with a bad drive, was with a drive that was nearly out
of warranty (3 years old).  I called them up and told them that I was
getting hoards of errors while running mke2fs and they agreed to send
me a new drive.  The drive arrived within two days with a prepaid
shipping label to return the old one.  I consider that good customer
service.

Eric

On Mon, Feb 19, 2001 at 12:32:04PM -0600, Jason DeStefano wrote:
> <snip>
> All these things have to be taken into account when comparing
> drives. I'd also pick Maxtor because they are a hard drive
> company and they are extrememly good at replacing any bad
> drives for 3 years. I dont see IBM being as customer friendly
> because their hard drive business is only a small part of what
> they do.