I stand corrected. I guess monster-sized companies can be
efficient sometimes. :)


At 02:17 PM 2/19/01 -0600, you wrote:
>I will beg to differ on IBM's customer service.  The one experience I
>had with them with a bad drive, was with a drive that was nearly out
>of warranty (3 years old).  I called them up and told them that I was
>getting hoards of errors while running mke2fs and they agreed to send
>me a new drive.  The drive arrived within two days with a prepaid
>shipping label to return the old one.  I consider that good customer
>service.
>
>Eric
>
>On Mon, Feb 19, 2001 at 12:32:04PM -0600, Jason DeStefano wrote:
>> <snip>
>> All these things have to be taken into account when comparing
>> drives. I'd also pick Maxtor because they are a hard drive
>> company and they are extrememly good at replacing any bad
>> drives for 3 years. I dont see IBM being as customer friendly
>> because their hard drive business is only a small part of what
>> they do.
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