Re: [TCLUG:14317] Voice and Data integration on Linux?

[Bob Tanner <tanner@real-time.com>]

Quoting Scott Dier - dieman (dieman@ringworld.org):
> On Sat, 4 Mar 2000, Bob Tanner wrote:
> 
> > full T1 and most of it goes unused (aside, anyone EVER get USWest to sell them
> > just a fractional T1 and not have to pay the same price as a full T1?)
> Does ovation?  Ive heard nothing but good things about them.
> 

Ovation is now McLeod and since the buy-out service and support just sucks.
When you call you get the help desk and they are useless. They can't or won't
give you a troubleticket, no matter how hard you beg/threat.

So, WHEN they don't call you back you have to explain your problem to them
again. I ended up having to ask for the tech's name, hours they work and days
they are on, so I can call back at those times and get the same tech.


-- 
Bob Tanner <tanner@real-time.com>       | Phone : (612)943-8700
http://www.real-time.com                | Fax   : (612)943-8500
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