(ASCEND) Support?

[Jim Logan <jim@top.net>]

Does anyone else notice that Ascend support is going to *!)!) in a hand 
basket?  Even their Pay $3/min service is 3 hour hold time, and requests 
for upgrades for qualifing units for Secure Connect firewall, etc that used 
to take 2-3 days, now take (if you ever get a reply off the web site 
submission) weeks for the Hash code?

Just wondering if everyone else was having such a hard time getting support?

How about contract customers - you having better luck?

Does Ascend/Loosent monitor this list at all?


++ Ascend Users Mailing List ++
To unsubscribe:	send unsubscribe to ascend-users-request@bungi.com
To get FAQ'd:	<http://www.nealis.net/ascend/faq>