Re: (ASCEND) Spontaneous dropped calls with 56k modem--what worked for us

[forhire@lewiscounty.com (Randall Smith)]

Hi Peter,

Thanks for the insight. I've exerienced the same but on the windows side. I
have a Boca 56k v.90 modem that would disconnect at random from my house.
Sometimes I'd connect for 15 minutes and other times for hours. I chalked it
up to line quality/modem quality. After I got my wife a laptop for Christmas
we decided to wire the house so we can both access the net from home (in any
room, it's pretty cool). I had an old Compatible Systems Microrouter 900i
that I wasn't using any more so I set it up at my house to auto connect
using my same Boca modem. Odd thing is I now can connect for days on end.
Same modem, same phone line, dialing into the same Max.

Randy Smith
Tiger Mountain Technologies

-----Original Message-----
From: Peter Lalor <plalor@infoasis.com>
To: ascend-users@max.bungi.com <ascend-users@max.bungi.com>
Date: Friday, January 08, 1999 11:45 AM
Subject: (ASCEND) Spontaneous dropped calls with 56k modem--what worked for
us


>Hi all,
>
>With the current thread about dropped modem calls under 7.0.1 I thought I'd
>add our experience with that and how we resolved it. We're different than
>most everyone else in that our user base is primarily Mac, but the solution
>is generally applicable to any platform so read on and perhaps it'll point
>you in the right direction. It'll certainly help you with your Mac clients.
>
>We have a TNT that was running 2.1.3 and v.34 modems. We recently took it
>to 7.0.1 and v.90 modems. With that came an influx of reports of
>spontaneously-dropped modem calls, primarily 56k but also v.34, which
>surprised us.
>
>As we worked with the clients experiencing the problem, we came to realize
>that those clients having trouble were running one of the several non-Apple
>PPP clients available for the Mac, usually FreePPP. In every case,
>regardless of client modem type, moving the client to Apple's own OT/PPP
>fixed the problem. We also had them ensure that their modem firmware was
>current, but that alone failed to fix the problem.
>
>FreePPP and OT/PPP deal with modems differently, in that FreePPP allows you
>to specify an init string directly while OT/PPP uses a CCL file that is a
>profile of a particular modem model.
>
>Whether the problem was in in the way the two configure the modem or the
>way in which they handle PPP I don't know, but certainly FreePPP worked
>fine with v.34 modems and older software on the TNT and choked for some
>people when we updated the TNT.
>
>It appears that client modem, line quality, etc. appear to have little to
>do with it beyond what speed they can connect at. For reliability, the PPP
>client made all the difference.
>
>HTH.
>
>Peter Lalor           Infoasis
>plalor@infoasis.com   The San Francisco Bay Area's
>415-459-7991 x102     Macintosh Internet Service Provider
>415-459-7992 fax      http://www.infoasis.com/
>++ Ascend Users Mailing List ++
>To unsubscribe: send unsubscribe to ascend-users-request@bungi.com
>To get FAQ'd: <http://www.nealis.net/ascend/faq>
>


++ Ascend Users Mailing List ++
To unsubscribe:	send unsubscribe to ascend-users-request@bungi.com
To get FAQ'd:	<http://www.nealis.net/ascend/faq>