Re: (ASCEND) Ticket #802135 - Disconnect Problems on 4048 with 7.0.1

[Troy Settle <rewt@i-Plus.net>]

On Thu, 7 Jan 1999, J-Mag Guthrie wrote:

> On Thu, 7 Jan 1999, Steven T. Pierce wrote:
> 
> > The true problem seems to be a "hidden" disconnect setting of 15 minutes
> > (I have it set to 3600 (60 minutes) instead of 900 (which would be 15))
> > ... others complain of a 2 minute disconnect.
> > 
> > Do the 100 cause codes indicate that the Max is timing out the
> > connection ?  Our radius profiles are also set to 3600 (60 minutes).

again, it's in the Ethernet -> Answer section.  tell it to use answer as
default, and set the session options to your defaults.  Override this
values with specific radius entries.

My radius users file looks like this:

DEFAULT	Password="UNIX"
	Framed-Protocol=PPP ,
	Login-Service=Rlogin ,
	Login-Host=aaa.bbb.ccc.xxx ,
	Ascend-Maximum-Channels=1 ,
	Ascend-Assign-IP-Pool=1
 
All our time limits are in the Max configurations.


> The other place that a time-out might be set is in the client machine.
> Windows idea of "idle" seems to have no bearing on reality (I was reading
> e-mail in a telnet session (using CRT) when it popped up to tell me that
> it would disconnect unless I intervened).  

Windows is indeed confused, but a disconnect of this nature would result
in a c=45 or c=185, as the 'client' would be terminating the session.

> However, I've seen the case where someone gets a c=100 disconnect after a
> few seconds and in every case, having them cycle the power on the modem
> (by shutting down Windows, powering off, counting to ten and turning the
> power back on -- this seems to only happen with internal modems) fixed the
> problem.  We're running 6.1.7 on our maxen.

I believe someone already mentioned this, but when you get a disconnect
cause of 100, it's got nothing to do with the customer's computer or
equipment.  It's 100% on the ISP side.

The default value of the idle timeout is 120 seconds.  This is an insane
value for a dialup customer, and it can be over-ridden in the
Ethernet->Answer menu on the Max.


--
  Troy Settle <st@i-Plus.net>
  Network Administrator, iPlus Internet Services
  http://www.i-Plus.net

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