Re: (ASCEND) Ticket #802135 - Disconnect Problems on 4048 with 7.0.1

[J-Mag Guthrie <j-mag@brokersys.com>]

On Thu, 7 Jan 1999, Steven T. Pierce wrote:

> The true problem seems to be a "hidden" disconnect setting of 15 minutes
> (I have it set to 3600 (60 minutes) instead of 900 (which would be 15))
> ... others complain of a 2 minute disconnect.
> 
> Do the 100 cause codes indicate that the Max is timing out the
> connection ?  Our radius profiles are also set to 3600 (60 minutes).

The other place that a time-out might be set is in the client machine.
Windows idea of "idle" seems to have no bearing on reality (I was reading
e-mail in a telnet session (using CRT) when it popped up to tell me that
it would disconnect unless I intervened).  

However, I've seen the case where someone gets a c=100 disconnect after a
few seconds and in every case, having them cycle the power on the modem
(by shutting down Windows, powering off, counting to ten and turning the
power back on -- this seems to only happen with internal modems) fixed the
problem.  We're running 6.1.7 on our maxen.

- J-Mag Guthrie

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