Re: (ASCEND) Ascend Support contacts.

To: Ascend User-Group <ascend-users@bungi.com>
Subject: Re: (ASCEND) Ascend Support contacts.
From: "Kevin A. Smith" <kevin@ascend.com>
Date: Sat, 18 Apr 1998 22:02:17 -0700
Cc: Ascend User-Group <ascend-users@bungi.com>, Pipeline Users Mailing List <pipeline@lists.cymitar.net>
In-Reply-To: <199804181945.UAA19381@genesis.DOMINO.ORG>
References: <Your message of "Fri, 17 Apr 1998 09:26:01 PDT." <3.0.5.32.19980417092601.0095e990@spanky.ascend.com>
Sender: owner-ascend-users@max.bungi.com

Here's the contact info for the Japan TAC:

Tel:   +81-3-5325-7397  (only 9am to 5pm)
email: support@ascend.co.jp 

>> It has come to our notice that many items reported to these groups are
>> often NOT reported to any of our support groups. In some cases, that
>> is justified, but in others it would greatly enhance our abilities
>> to fix these problems.
>> 
>> I'll start posting information to these user groups with the one that
>> brought this to my attention :-
>> 
>> Our Australian TAC group would love
>> to hear about issues in their "neck of the woods" before you post
>> to the usergroup....:
>> 
>> Within Australia:   1800-248-001
>> Outside Australia:	+61.3.96567000
>> 
>> or email APAC support:
>> 
>> apac.support@ascend.com
>> 


Kevin


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