Ascend Archive
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Re: (ASCEND) Maxen give users fast busy, or won't answer.

We occasionally see the problem where there is only silence after the call
is connected on some CT1/PRI installs.  We also see the fast busy problem
at random times at a few POPs.  The telco blames a loss of timing between
our MAX and the switch.  Some of the time we can get by with disabling and
enabling the T1, sometimes a reboot is required.  I guess it is really the
same as far as the customers that get kicked off are concerned.

Chris Chapman
kih online
http://www.kih.net

At 03:26 PM 4/15/98 -0400, you wrote:
>
>Over the past few days we have had a few complaints of busy signals when
>our system has not been busy.  On investigation, we found that one-half of
>one terminal server (24 lines) {1 PRI} was occasionally responding with a
>busy signal or not responding at all (no modem connect tones after the line
>was picked up). (max 4000 +5.0Ap33+)
>
>First we called the telco they pointed the finger to the unit. Then we
>called ascend. They pointed to the telco. 
>
>Ascend had recomend that we clear the flash and reload the configuration.
>reboot this seemed to work for the max one box.
>
> Two days later we had the same problem with our first terminal server (max
>4048 +5.0Ap33+) 
>
>
>Yet again we cleared the flash and reload the configuration. reboot this
>seemed to work for the max two box.
>
>
>Any ideas what could cause this problem? 
>
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>Sincerely,
>--
>Regards,
>-Michael Lewis (ML5468)
>System Administrator
>SooNet Corp.                http://www.soonet.ca 
>
>477 Queen St. E., Suite 305
>Sault Ste. Marie, Ontario
>Canada  P6A 1Z5
>
>Phone 	+1.705.253.4700
>Fax	+1.705.949.1824
>E-mail  lewism@soonet.ca
>Teleporter Coordinates:  046-42-21 084-16-35
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