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RE: (ASCEND) Call features (voice) on Pipeline 75
The 6.0 release notes spell it out fairly well. But I'll go into more
detail here.
The 6, 7 or 8 refer to the "call buttons" of an ISDN phone. These are
programmed into the switch. The National ISDN standard for these buttons is
69, 70 & 71 or something like that. I can't recall for sure.
But Nortel DMS switches have a memory problem in that if you use those high
number call buttons it eats up way too much memory on the switch. Since
Nortel has that problem, some carriers like Pacific Bell refuse to use the
standard call buttons and prefer using 6, 7 & 8 instead. They made that
decision a while ago since they have a lot of DMS switches serving Silicon
Valley and they have a whole lot of ISDN users there. Other parts of the
country that don't have a lot of ISDN users don't suffer from the Nortel
problem. So they support the standard numbers.
But to make a long story short, you still use the flash hooks. You just
need to make sure your carrier tells you what the call buttons should be
set to. This is on their BRI configuration template.
At 08:31 AM 3/4/98 -0500, John J. Gill, CPA wrote:
>Yes, I understand the flash hook, and that feature works for us, but there
>is an "expanded" feature set offered from Ascend that involves using 6, 7
>and 8 in some fashion. There is a technical memorandum on the web site
>concerning this, but I am not sure how to use it. I have asked Bell
>Atlantic, and they said, "Oh yeah, we will install that feature set for
>you," but they were unable to advise how to use it.
>
>John
>
>----------
>From: Matt Holdrege[SMTP:matt@ascend.com]
>Sent: Wednesday, March 04, 1998 6:28 AM
>To: John J. Gill, CPA
>Cc: ascend-users@max.bungi.com
>Subject: Re: (ASCEND) Call features (voice) on Pipeline 75
>
>At 09:08 PM 3/3/98 -0500, John J. Gill, CPA wrote:
>>At the recommendation of Ascend technical memos, we have asked that our
>>lines be provisioned for call features -- voice features over ISDN -- like
>>hold, drop and transfer.
>>
>>I do not understand how or where I use these codes -- like *6 for hold,
>>etc. Must I "flash hook" first then hit *6, or just *6 in the middle of
>>the call to place a caller on hold.
>
>It's in the manual. You use the flashook. Not *6. Flashook once puts a call
>on hold and brings up the other call if you have one. Flashook twice
>conferences the two and you together.
>
>Matt Holdrege http://www.ascend.com matt@ascend.com
>
>
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>
Matt Holdrege http://www.ascend.com matt@ascend.com
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