Ascend Archive
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RE: (ASCEND) ISDN: wrong # for 2nd channel
The Ascend box has no idea that the call is being forwarded from
an 800 number. There is no place [that I know of] to tell it
about the toll-free number.
You might want to get a new toll-free number that has the last 7
digits the same as your local number.
Call your toll-free provider. They may be able to get it for you
in one of the three blocks (800, 888, 877)
Steve LaDuke
-----Original Message-----
We have two numbers for dial-in. The first is a local and the second is
an 800
number. Whenever a user dials into the local number via ISDN, there is
no
problem picking up a second channel. But when they dial into the 800
number,
the second channel dials the local number, but with 1-800 prepended.
ie:
first channel: 1-800-123-4567 (correct)
second channel: 1-800-765-4321 (but the local number is actually
321-765-4321)
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