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Re[2]: (ASCEND) pipeline 50 at Alcatel PBX

     Hi Robert,
     
     Yes French - with a name like Jean-Michel I guess there is no doubt !!
     Where are you based ??
     
     Try to see alcatel (or the Telco) with your Pipeline and ask them to 
     put an analyser !!
     But if you can make incoming call, it should be OK for outgoing call 
     !! try to see if you need to insert a 0 or a 9 at the begining of your 
     telephone number !! (when I was in the US, I do rember that sometimes 
     I needed to insert a 0 for voice and 9 for data on the same PBX!!)
     
     See you,
     
     JMT
     PM Azlan France
     
     
     


______________________________ Reply Separator _________________________________
Subject: Re: (ASCEND) pipeline 50 at Alcatel PBX
Author:  Robert Dirksen <rddirkse@pi.net> at internet
Date:    27/08/97 22:35


Hi Jean-Michel
     
You sound very french; Located in europe?
     
Thanks for your hint.
It helps partially, I still can't make outgoing calls but truncating the 
local number to 4 digits prevents the pipe from going into faultmode. Now 
I can receive incoming calls from remote stations which is 90% of all 
traffic.
     
If you remember anything more, please let me know. I the mean time I will 
push my telco for a solution.
     
regards
     
Robert.
     
Jean-Michel TAVERNIER wrote:
> 
>      Hi Robert,
> 
>      I had the same problem on a Alcatel PBX switch 2 years ago. It was 
>      with an ISDN card, not an Ascend product.
>      You need to check by removing the ISDN local number on your ascend 
>      equipment.
>      If it does not work, try with an ISDN local number = the 4 last digits 
>      !!!
> 
>      It is something wrong with the configuration of the ISDN local
>      number..... (sorry, it was 2 years ago and I have a small brain..) 
> 
>      The fault is not on the ascend products, but on the combination of 
>      your Alcatel PBX + ISDN Equipement.
> 
>      Hope this will help you,
> 
>      Jean-Michel
> 
> 
> 
> ______________________________ Reply Separator 
_________________________________
> Subject: (ASCEND) pipeline 50 at Alcatel PBX
> Author:  Robert Dirksen <rddirkse@pi.net> at internet 
> Date:    06/08/97 05:36
> 
> Hi,
> 
> I've connected a pipeline 50 via a digital handset to a Alcatel private 
> switch, which should place and receive calls to and from my home PC.
> 
> At home everything works fine, I can connect to the Ascend testsite. 
> In the office I am not able to setup a call to the Ascend testsite.
> The call is cleared with cause 31. After a few seconds the pipeline goes 
> nuts and I have to reset it.
> 
> If I connect the pipeline directly to the PRI, everything works ok.
> I complained to my Telco which checked the S0 bus and they were able, 
> with their test equipment, to setup a datacall to their testsite.
> 
> Apparently, it is not the pipeline, it is not the switch, but it is the 
> combination of the two.
> Does anybody recognise this problem, does anybody know a email address of 
> Alcatel to ask for their support?
> 
> regards,
> Robert.
> 
> 
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