Ascend Archive
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Re: (ASCEND) 5.0Ap20 for MAX products

We went 5.0Ap20 Yesterday, and are still getting plenty of 185's, and
some additional 100's, however, the 11's seem to have died off.

Some of our users are becoming less and less understanding.

-Steve

Jason Nealis wrote:
> 
>  We went to ap20 last night, So far no problems, But they usually wont
> arrise untill approx 7pm-10pm (PRIME TIME)
> 
> Jason
> 
> On Wed, 20 Aug 1997, Dale Botkin wrote:
> 
> > On Wed, 20 Aug 1997, Rob Wynne wrote:
> >
> > > At 08:35 AM 8/20/97 -0500, you wrote:
> > > >On Tue, 19 Aug 1997, Jason Nealis wrote:
> > > >
> > > >> This would also include the porting of V.FAST? I believe those
> 2 kinda go
> > > >> together.. Please correct me if I'm wrong Kevin..
> > > >
> > > >Surely K56 isn't based upon v.fc aka v.fast?  Both of those
> protocols
> > > >suck!
> >
> > I thought Jason was asking whether both V.FC and V.FAST support were
> > included, since *they* were related, not V.FC and K56.  Mebbe I wuz
> wrong.
> > Heck, I always thought V.FC and V.FAST were one and the same, but
> > apparently I was wrong there, too.
> >
> > > ME:         Well, there's your problem, sir.  That protocol sucks.
> > >
> > > Not exactly the customer service model that I'm shooting for.
> *grin*
> >
> > Ditto.  It was a calculated risk on our part to switch to the new
> modems,
> > knowing that we would probably offend a few users.  We did lose a
> couple,
> > but we got a LOT of people happy that they are now getting 31.2K and
> 33.6K
> > instead of 24 and 26.4.  We tried to be gentle, offered to sell K56
> modems
> > at cost, offered help getting 3-year-old Supras upgraded, the works.
> > Overall, it's been a Good Thing that seems to be getting better...
> we'll
> > try Ap20 tonight.
> >
> >               Dale
> > --------------------------------------------------------------
> > Dale Botkin, President            | Voice: (402) 593-9800
> > Probe Technology Inc.             | FAX:   (402) 593-8748
> > Omaha, NE                         | Email: dbotkin@probe.net
> >
>
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