Ascend Archive
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Re: (ASCEND) K56 Flex "Burp Tone"
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On Tue, 5 Aug 1997, Dave Wells wrote:
> I wan't making a distinction between the problems. Perhaps I should have
> made that more clear. As several others here have stated, it's important
> that there not be new connection quality problem when migrating to the new
> equipment. The V.FC issue can be solved for now with a small legacy
> analog pool, but if admins are experiencing a large increase in problems
> across the board then we'll need to rethink our conversion decision. It
> would be foolish to go ahead with this if it's going to increase our
> support load; that's the opposite of the intended result. Our
> customers will be unhappy, and therefore we'll be unhappy.
Dave -
I can't agree more.
I'm not interested in breaking my existing customers and I'm not
interested to do Ascend's beta-testing for them.
We've made a lot of progress (thank you Ascend support and development) in
fixing their trunkside signalling problems but there's a fair way to go
yet.
- --
Josh Bailey (mailto:joshb@xtra.co.nz)
Internet Network Specialist Voice (DDI): +64-9-355-5923
Telecom Internet Services Voice (Mob): +64-25-514-899
Extension: 93423 (Lvl. 4, 120 Mayoral Dve) Fax: +64-9-355-5260
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DISCLAIMER: The contents of this message are entirely my own opinion, not
necessarily that of my employer.
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