Ascend Archive
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(ASCEND) Fundamentals of Business
We charge them for it. If you're offering cheap unlimited service
you have no business complaining that people are taking advantage
of it.
Mike Berger, Director of Engineering
Shouting Ground Technologies
----------------------------
direwolf@shout.net www.shout.net
Ph. (217) 351-7921 Fax (217) 351-7922
> ------------------------------
>
> From: "Robert A. Pickering Jr." <pickerin@fuse.net>
> Date: Fri, 1 Aug 1997 07:35:51 -0400 (EDT)
> Subject: (ASCEND) Nailed Modem Users - No No
>
> Anyhow, I'm sure there are lots of ISPs and dial-up modem pool owners
> on this list, so I've got a rather common question that I'm looking for
> an answer to.
>
> How do people approach customers who nail up modems 24x7?
>
> I've currently got over 1000 Max ports, and around 10% of those are
> what I would consider nailed connections. The customer has a program that
> just keeps them logged into the service all the time, no matter what we
> do.
>
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