Comcast historically doesn't bend much, but occasionally you get a
caring customer service rep or manager who can wiggle a little bit of
consumer respect ;-) The fee thing is new to me. What infuriates me is
that I don't want to pay to decrease service- it's not much granted,
more the principal of it.

Also, I have of all of Century Link's DSL tiers available where I am
at. The phone line to the modem may need to be upgraded, which is
something I could do relatively easily.

--
Jeremy MountainJohnson
Jeremy.MountainJohnson at gmail.com


On Fri, Jan 18, 2013 at 1:39 PM, Andrew Dahl <droidjd at gmail.com> wrote:
> I recall my sister and her husband trying CenturyLink and it being
> unbearable, although we live in Woodbury where the highest rate you
> can get is 1.5Meg.  Maybe their 7Meg offering would be better, if it's
> available for you.
>
> Comcast recently hit me with that same increase (same promotion that
> ended even) -- If you do end up being able to successfully haggle with
> Comcast, you should let me know! :-)  I attempted it the other day
> with no success, unfortunately.
>
> Good luck with your search!
>
> -Andrew
>
>
> On Fri, Jan 18, 2013 at 1:20 PM, Jeremy MountainJohnson
> <jeremy.mountainjohnson at gmail.com> wrote:
>> Good afternoon,
>>
>> I was on a promo for Comcast (30 MB down, known as Blast), and called
>> to get service downgraded since my promo ended and the price nearly
>> doubled. The guy wanted to charge me a fee to downgrade (I have no
>> contracts with them)- I pushed back but he wouldn't wave it so I plan
>> on speaking to a manager later. I have been putting off shopping for
>> Internet providers since I last tried Qwest DSL in 2008 (it was no
>> where near the speed they advertised when I was living near downtown,
>> so I stayed with Comcast). The audacity for Comcast to charge for
>> downgrading service, combined with their already high prices has
>> pumped some motivation into me to look at broadband providers again.
>>
>> Is anyone using Century Link or USI Wireless? I don't believe we have
>> any other options in Minneapolis for broadband (Clear doesn't appear
>> to be an option for my usage). Unfortunately I'm on the wrong side of
>> 35W for USI fiber to be option. I don't do video streaming (aside from
>> short news stories) but may pick this up again in the future at some
>> point.  I occasionally work from home over VPN, which makes me a
>> little nervous with USI and the reviews I've read. At our house we
>> mostly do a lot of intensive web browsing and publishing, ssh (inbound
>> and outbound), and a small amount of RDP traffic outbound, light
>> gaming (Steam), and occasional large downloads (mostly Linux iso's /
>> packages, and Steam games). I do use CrashPlan in Linux for frequent
>> backups, so anything capped low (like Clear 4G) could present a
>> problem- no worry about longer upload backup times, it runs as a
>> service in the background and I can throttle it.
>>
>> How has USI been recently? Is it worth even trying? I'm in south
>> Minneapolis and the nearest node is two blocks away, which is another
>> potential drawback. Does anyone have Century Link that could provide
>> some feedback about it?
>>
>> Someone also mentioned Clear 4G recently. My concern with that (and
>> the other providers) is capping bandwidth, which everyone does to some
>> extent, but Clear seems really low (40 GB), which might be a problem
>> with CrashPlan.
>>
>> Thanks in advance for any suggestions / feedback.
>>
>> --
>> Jeremy MountainJohnson
>> Jeremy.MountainJohnson at gmail.com
>> _______________________________________________
>> TCLUG Mailing List - Minneapolis/St. Paul, Minnesota
>> tclug-list at mn-linux.org
>> http://mailman.mn-linux.org/mailman/listinfo/tclug-list
> _______________________________________________
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> tclug-list at mn-linux.org
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