Precisely. I'm not willing to pay for a service that isn't up to snuff because of their hardware needing an upgrade.

Qwest's installation technician and customer support we're more than cooperative with this tech's findings.

On Jul 19, 2010, at 1:57 PM, Nate Carlson wrote:

> Ahhh, got'cha - so that points to the issue being with Qwest.net getting 
> your traffic out of the area at a reasonable speed (if you get good speeds 
> from that link, assuming it's actually doing a speedtest and not just 
> looking at your account, it means that the chokepoint is behond that 
> point..)
> 
> On Mon, 19 Jul 2010, Ryan Coleman wrote:
>> I ran this one: http://minneapolis.speedtest.qwest.net/
>> 
>> Which was what the technician ran that gave me the 16Mbps speed. As you 
>> can see in the data block there is only one other test provider that got 
>> that high: auditmypc.com.
>> 
>> Comcast speeds
>> Site				Down	Up
>> Speedtest		22.01	2.66
>> Speakeasy		5.10	2.62
>> bandwidthpalce	12.23	2.35
>> auditmypc		20.87	3.51
>> internetfrog		5.09	1.53
>> DSLreports		22.15	2.55
>> toast.net			4.56	NA
>> visualware.com	9.37	2.58
>> testinternetspeed	1.71	2.02
>> whatsmyip.com	20.67	2.46
>> AVG			12.38	2.48
>> Qwest SpeedTest
>> 				24.89	2.505
>> Diff				-12.61	-0.25
>> 				-50.6%	-0.99% speed loss.
>> 
>> Qwest speeds
>> Site				Down	Up
>> Speedtest		2.59	0.72
>> Speakeasy		4.17	0.73
>> bandwidthpalce	2.67	0.70
>> auditmypc		18.26	0.76
>> internetfrog		0.80	0.60
>> DSLreports		2.88	0.69
>> toast.net			0.75	NA
>> visualware.com	2.09	0.72
>> testinternetspeed	1.88	0.70
>> whatsmyip.com	6.62	0.71
>> AVG			4.27	0.70
>> Qwest SpeedTest
>> 				16.64	0.78
>> Diff				-12.37	-0.08
>> 				-74.3%	-10.3% speed loss.
>> 
>> I hope this is more legible for you guys...  I know the Comcast does "speed boost" bursting which can account for some of the fluctuation, but the DSL should be a steady, consistent speed.
>> 
>> There was nothing else plugged into the DSL or Phone system except for the modem itself. It's not a perfect experiment - that would be a reboot of each system and waiting 30 minutes between tests, something that with 10 downloads to test would have taken days to complete.
>> 
>> --
>> Ryan
>> 
>> P.S. Nate - I know about overhead, even giving them 30-35% just to be nice; I've been a network technician for years in Windows, Mac and various flavors of *nix for the last ten years, and I was an early adopter of DSL in 1999. This is more a showing people my experiences with their "FIOS" connection which is a false advertising lead, IMHO, and fails to inform the consumer that the upload speeds are NOT proportional to the download speed.
>> 
>> P.P.S. I ran the internet connection at my "office" aka cafe I like and they get 38.23 Mbit down and 7 Mbit up. Consistently.
>> 
>> 
>> On Jul 19, 2010, at 10:57 AM, Nate Carlson wrote:
>> 
>>> which speedtest engine is faulty?
>>> 
>>> The rates that the providers quote for speeds (for ADSL at least) are the
>>> maximum rates that your line can sync up at. You may be sync'ing at that
>>> speed, or at lower speeds (your DSL modem/router should be able to show
>>> those stats.) Because of overheads, you will never get the exact speed
>>> they advertise - it will be slightly lower.. if you read the fine print it
>>> generally states that the speeds are maximum, not guaranteed, etc.
>>> 
>>> I do agree that it looks like you are getting horrible speeds with Qwest -
>>> it could be a number of factors (ie, poor line conditions on your end, a
>>> dslam without enough backhaul connectivity, oversold connectivty at
>>> Qwest.net, etc); you could try a different ISP if you want to keep DSL
>>> (since you are on an ADSL tier you can pick your ISP), which would
>>> eliminate Qwest.net from the picture.. but from my view if you are happy
>>> with cable then keep it!  :)
>>> 
>>> On Sat, 17 Jul 2010, Ryan Coleman wrote:
>>>> All of this is BEYOND my point: Their speedtest engine is faulty. It
>>>> claims speeds that it is *not* producing.
>>>> 
>>>> I checked my cable line and the DSL line against a number of other test
>>>> providers, here are the results:
>>>> 
>>>> Speedtest	Speakeasy	bandwidthplace	auditmypc.com	internetfrog	DSLreports	toast.net	visualware.com	testinternetspeed	whatsmyip.com
>>>> 
>>>> Down	Up	Down	Up	Down	Up	Down	Up	Down	Up	Down	Up	Down	Up	Down	Up	Down	Up	Down	Up
>>>> Qwest	2.59	0.72	4.17	0.73	2.67	0.70	18.26	0.76	0.80	0.60	2.88	0.69	0.75
>>>> 2.09	0.72	1.88	0.70	6.62	0.71
>>>> Comcast	22.01	2.66	5.10	2.62	12.23	2.35	20.87	3.51	5.09	1.53	22.15	2.55	4.56
>>>> 9.37	2.58	1.71	2.02	20.67	2.46
>>>> 
>>>> All speeds are reported in Megabits (Mbps), some are calculated from Kilobits per second.
>>>> 
>>>> --
>>>> Ryan
>>>> 
>>>> On Jul 17, 2010, at 4:25 PM, Nate Carlson wrote:
>>>> 
>>>>> Just a bit of clarification - 20mb/896kbps is *not* FIOS - Qwest
>>>>> advertises this as "Fiber optic fast", but what it really means is that
>>>>> they run fiber to the DSLAM that serves your line. 20mbit/896kbit is
>>>>> ADSL2+.
>>>>> 
>>>>> Qwest does offer VDSL in certain parts of the metro, which is available at
>>>>> speeds of 40mbit/20mbit, 40mbit/5mbit, and also adds a 5mbit upstream
>>>>> option to 20mbit, 12mbit, and 7mbit tiers. If you got 896k upstream,
>>>>> however, you are ADSL2+, not VDSL.
>>>>> 
>>>>> As far as I know Qwest does not have any plans to roll out a real
>>>>> fiber-to-the-home option - it's all fiber to the 'neighborhood' with
>>>>> various technologies running over copper to deliver the service.
>>>>> 
>>>>> (Of course, Qwest does offer fiber services to businesses, but it's quite
>>>>> a bit more money than we're talking for DSL.. *grin*)
>>>>> 
>>>>> On Fri, 16 Jul 2010, Ryan Coleman wrote:
>>>>>> 20Mbit. Which comes with an unreported upload cap of 896Kbps.
>>>>>> 
>>>>>> But I'm probably calling them on Monday to tell them to pick everything up and take it back; Ran my own speed test through speedtest.net and the reported download speed was 3.2-4.5 Mbps. Same website on my cable modem reported 25+ Mbps on download.
>>>>>> 
>>>>>> --
>>>>>> Ryan
>>>>>> On Jul 16, 2010, at 3:52 PM, Donovan wrote:
>>>>>> 
>>>>>>> On Fri, Jul 16, 2010 at 3:14 PM, Ryan Coleman <ryanjcole at me.com> wrote:
>>>>>>>> I'll probably only end up cutting one of the two cable internet lines into my apartment...
>>>>>>>> 
>>>>>>>> 16Mbit download -- pretty nice
>>>>>>>> 600Kbit upload -- not so nice
>>>>>>>> 
>>>>>>>> Ran a speed test on our "public" cable line at home and got 30Mbit down and 3Mbit up.
>>>>>>>> 
>>>>>>>> Setting up a static IP on the Qwest website appears to be nearly impossible, that's a shock.
>>>>>>>> 
>>>>>>>> --
>>>>>>>> Ryan
>>>>>>>> 
>>>>>>>> _______________________________________________
>>>>>>>> TCLUG Mailing List - Minneapolis/St. Paul, Minnesota
>>>>>>>> tclug-list at mn-linux.org
>>>>>>>> http://mailman.mn-linux.org/mailman/listinfo/tclug-list
>>>>>>>> 
>>>>>>> 
>>>>>>> Which package did you get?
>>>>>>> 
>>>>>>> --
>>>>>>> Donovan Niesen
>>>>>>> 
>>>>>>> _______________________________________________
>>>>>>> TCLUG Mailing List - Minneapolis/St. Paul, Minnesota
>>>>>>> tclug-list at mn-linux.org
>>>>>>> http://mailman.mn-linux.org/mailman/listinfo/tclug-list
>>>>>> 
>>>>>> 
>>>>>> _______________________________________________
>>>>>> TCLUG Mailing List - Minneapolis/St. Paul, Minnesota
>>>>>> tclug-list at mn-linux.org
>>>>>> http://mailman.mn-linux.org/mailman/listinfo/tclug-list
>>>>>> 
>>>>> 
>>>>> _______________________________________________
>>>>> TCLUG Mailing List - Minneapolis/St. Paul, Minnesota
>>>>> tclug-list at mn-linux.org
>>>>> http://mailman.mn-linux.org/mailman/listinfo/tclug-list
>>>> 
>>>> 
>>> 
>>> _______________________________________________
>>> TCLUG Mailing List - Minneapolis/St. Paul, Minnesota
>>> tclug-list at mn-linux.org
>>> http://mailman.mn-linux.org/mailman/listinfo/tclug-list
>> 
>> 
> 
> _______________________________________________
> TCLUG Mailing List - Minneapolis/St. Paul, Minnesota
> tclug-list at mn-linux.org
> http://mailman.mn-linux.org/mailman/listinfo/tclug-list