On Mon, 2009-07-06 at 14:20 -0500, Robert Wilkinson wrote: > If you like Newegg, you will love frys.com! Also check out The Box Shop > (local retail stores) for both new and used. > > I have never been a customer of GNS. I can also say that I don't > believe I ever will be because of the negative comments I have seen > here. > > MULTIPLE examples by NUMEROUS people have been given stating > dissatisfaction with customer service at GNS. To defend poor customer > service by inferring that they are not the right kind of customer; not > "... people who know what they're doing ...", is ridiculous. > > No matter the reason, poor customer service is poor customer service. > It's not that hard to figure out. (Dwell on it.) Sorry, I don't consider it poor customer service when the auto parts store clerk can't tell me how to replace a part on my car. I also don't consider it poor customer service when the clerk at Wal-Mart doesn't know what kind of drywall anchors would be best for my wall. If you need parts, go to a parts store. If you need professional assistance, go somewhere that specializes in it. GNS is a parts store.