I use the Yahoo! "DailyBilling" widget. It sucks the least of everything else I've tried. It saves its data in an XML file which is easily parseable; I've written a little script (attached) that sends me an email containing a summary of the last month's hours. On Thu, May 15, 2008 at 9:44 AM, Tim Wilson <wilson at visi.com> wrote: > Hey everyone, > > I'm looking for an approach to track the time my staff spends on > particular types of tech support work. I have no desire to track their > every action, but I'd like to be able to run an occasional report that > would tell me how many hours per month we spend supporting email, > fixing printers, troubleshooting network issues, etc. > > I want to make it as lightweight and unobtrusive as possible. Can > anyone suggest a tool that would work for a group of approximately 12 > techs who work on a mix of PCs and Macs. > > -Tim > > -- > Tim Wilson, The Savvy Technologist > Twin Cities, Minnesota, USA > Educational technology guy, Linux and OS X fan, Grad. student, Daddy > mailto: wilson at visi.com aim: tis270 blog and podcast: http://technosavvy.org > > > > _______________________________________________ > TCLUG Mailing List - Minneapolis/St. Paul, Minnesota > tclug-list at mn-linux.org > http://mailman.mn-linux.org/mailman/listinfo/tclug-list > -------------- next part -------------- A non-text attachment was scrubbed... Name: report-month.pl Type: application/octet-stream Size: 2263 bytes Desc: not available Url : http://mailman.mn-linux.org/pipermail/tclug-list/attachments/20080515/2e8ee406/attachment.obj