On Thu, Jul 17, 2008 at 02:51:09PM -0500, Donovan wrote:
> I've been using Teliax for a while now and lately their level of
> service has dwindled.  My basic SIP connection from home will maybe
> receive every other call, their support is convinced I'm using an
> Asterisk box and points me to the voip-info.org wiki for help although
> I've repeatedly gave them detailed info on the SIP device I use.  They
> are now completely ignoring my phone calls and email so it is time to
> move on.

I have used Teliax for a while and found the same thing (packet loss on
and off to the 4 or so servers they run and not much notice when things 
are on the fritz).

> The price and features of Teliax were awesome and they were very
> helpful when I first signed up.  I'm hoping to find another provider
> with a similar cost structure (pay per minute with no or limited
> monthly fees) that can support both SIP and IAX.  Any favorites out
> there?

I have just started using les.net (not for the timid as this seems to be
a very small shop).  The prices are right (ip term at $0.015 / min and
did's for $3.99 / month flat rate or $0.99 for per-minute).  The only problems
I have had so far are the conversion rate to Canadian dollars, and working the
ticket system.  If you want cheap, this is good IAX and SIP term.  If you need
lots of support, les.net is probably not your cup of tea.  Also, no e911 service
as it is a Canadian company.  On the plus side though, there are automated notices
for outages or issues and the ability to set low balance reminders etc...

Kelly
KB0GBJ