New TCLUG Classified Ad Category: Computer Type of Ad: Subject: Job Opening IT Job opening at Welsh Companies - Entry Level. Position: Desktop Support Assistant Location: Creekridge Circle Hours: 8:00 a.m. - 5:00 p.m. Position and Skills: Entry level position. Provide support to end users on a variety of desktop issues. Identifies, researches, and resolves technical problems. Respond to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Has knowledge of commonly-used concepts, practices, and procedures with Microsoft Windows servers in a domain environment, Windows 2000, XP and Microsoft Office on the desktop. Will assist with setup, deployment and maintenance of desktop hardware and software. Help track hardware assets and software licenses. Oversee support for our handheld data devices like Palm pilots and Blackberries. The candidate will need to have transportation and a good driving record for possible support issues at remote offices in the metro area. Relies on supervised instructions to perform the functions of the job, with the ability to exercise independent judgment, and a desire to learn. Please notify Welsh Companies Human Resources if you or someone you know is interested in this position. Thanks Rhonda Allen Human Resources Office: 952-897-7793 Fax: 952-842-7793 jobs at welshco.com Seller Email address: jimstreit at northlans dot com http://www.mn-linux.org/cgi-bin/classifieds/index.cgi