On 11/12 10:46 , Michael Burns wrote: > Have you looked at RT (free, commercial support available)? > > http://bestpractical.com/rt/ we just installed Request Tracker here; and we're still getting used to it. the user interface takes some getting used to; we were formerly using Keystone, which was buggy, but usable. We abandoned Keystone because they wanted payment if it's used by more than 10 people or so; whereas Request Tracker is free. Apparently Bob spent a good bit of time installing and configuring it; you'll have to talk to him about what it all involved. I think most of it was packaging stuff up (since we're very particular about packaging everything here, instead of just installing without packages). Carl Soderstrom. -- Systems Administrator Real-Time Enterprises www.real-time.com _______________________________________________ TCLUG Mailing List - Minneapolis/St. Paul, Minnesota http://www.mn-linux.org tclug-list at mn-linux.org https://mailman.real-time.com/mailman/listinfo/tclug-list