>>>>> "JA" == Jay Austad <Austad> writes:
JA> They don't care. Qwest actually told me once to go somewhere else because
JA> they didn't want me as a customer anymore. So I did. :)
Actually, it's worse than that. I read an article in the Wall Street
Journal that said that the Baby Bell successors, Verizon and Qwest
find it more economical to just pay PUC fines, than to fix their
customer service problems.
R