Check out Request Tracker.  It is a web/email based ticket tracker system.
http://www.bestpractical.com/rt/

Kelly Black
KB0GBJ

On Wednesday 06 February 2002 07:16, you wrote:
> The ISP's I sysadmin for want some way to archive all mail going to and
> coming from our users to customer-care.
>
> I was thinking something that just dumps a pop3 account into a database
> might be enough.  I would just add a 'ccdump' account to the
> 'customer-care' alias and then cron the dump script.
>
> But then I have to write a web interface to the database. :(
>
> Anyone know any open source stuff that already does this?
>
> Suggestions and advice welcome!
>