ON Thu, Oct 11, 2001 at 07:03:35PM -0500, Raymond Norton wrote: 
> I have a school district with some students taking A+. I want to implement a 
> system where a ticket number is automatically  assigned to each problem. It 
> would need to be something like Cisco or Onvoy uses, so we can track the 
> history and conclusion of each case. Is there something like this out there 
> for little or no cost?

Request Tracker is free software. 

The URL is http://fsck.com/projects/rt/


-- 
Michael