> the tech support people had. Also, they totally shit their pants if you > mention Linux -- they can't send out a technician to do work on your > telephone line unless you use Windows. (why does my OS affect their > ability to fix my phone line?) Heh. When they asked me what OS I was using I just told the guy to put down whichever one(s) they support. When I moved in to my apartment (by the U campus), we couldn't get DSL because there were load coils in the lines. We tried just about everything we could think of to get Qworst to take them out. Then one day (the day I was about to email directly to the CEO) both the web site and the customer service claimed that DSL was NOW available to me. I figured that they had FINALLY gotten around to taking the local load coils out. So I went ahead and ordered. I too got my modem and software in about 5 days, which was great. The only problem is that at the end of the two week period, DSL didn't work. It took them about another week to figure out that ... wait for it.... I HAD LOAD COILS IN MY LINE! Wow. Who'd have thunk it? The worst part was the service though. Try wasting about 8-10 working hours in a week waiting for technicians who don't show up. ( "Be there from 8-12 AM," and they show up at 9pm). So far the experince has been ok except for the repair side of things. Just pray nothing breaks on their end and it should be fine. Ben ----------- Benjamin Exley The Minnesota Daily Information Systems Manager (612)627-4070 x3190