On Mon, 8 Jan 2001, Phil Plumbo wrote: > a Qwest DSL installer who said the problem wasn't a "cap" on the line at the > CO; he said I should "tell tech support to get Enterprise to re-translate > your line". Does anyone know what he's talking about? The tech support guys > I talked with yesterday had never heard of Enterprise, of course. > > Phil Plumbo > stuck at 256K (assuming it wasn't sarcasm) Enterprise = USWest Interprise, the net side of USWest's operations. Now folded into Qwest. Afraid I don't have much more data than that as to how their tech support operations are organized. My contact there got downsized during the reorganization. Michael Vieths Foeclan at Winternet.Com