46dB is very good - the person who told you otherwise should not be working in tech support. You can get 256kbps below 19dB. Log into your router and try the following - check the syntax - it has been awhile since I have played with a 675. cbos# set int wan0 rate down 640 up 272 baud 340 cbos# set int wan0 retrain cbos# write cbos# reboot This should set the parameters nicely for you. Then try: cbos# sh int wan0 Let us know if it shows you trained at 640/272 340 baud. Tom Veldhouse veldy at veldy.net ----- Original Message ----- From: "Phil Plumbo" <psp at printwareinc.com> To: <tclug-list at mn-linux.org> Sent: Thursday, January 04, 2001 9:53 AM Subject: [TCLUG] Qwasted, Qwersted > I feel like I'm trapped in a Kafka novel. > > I've been going through the QWEST wringer trying to find out why my DSL line > is capped at 256k down. When I "show int wan0" on my router it shows a "line > quality" of 46db. So why won't it train at 640K down? > > So far, I've had one rep tell me it's a great line quality, as good as it > gets, and another tell me it was marginal, barely qualifying for 256k. Which > is it? What is this "line quality" number, signal to noise ratio? > > It is amazing to me how difficult it is to find someone inside Qwest who can > give me a straight answer on this. I just want to know if it is a line > quality issue that's preventing me from getting 640K, or an equipment issue, > or an oversight somewhere. > Tech support just says "We can't help because you're getting what you're > paying for". They claim haven't heard anything about some customers getting > 640K at no charge. > > One customer service rep said sure, we can give you 640K, just sign up for > the service. Another said "You should absolutely be getting 640K with that > line quality. I'll make it happen", but that was a week ago with no result. > He said he made an entry into his database, but apparently there are diffent > databases; no one can find it. > > And about half of the time, when they put me on hold, they disappear into a > dialtone and I have to start the whole process over again. > > It's enough to drive a grown man to drink. > > Phil Plumbo | Printware, Inc. | > psp at printwareinc.com | 1270 Eagan Industrial Rd. | voice: 651-456-1400 > http://printwareinc.com | St. Paul, MN 55121 USA | fax: 651-454-3684 > > > _______________________________________________ > tclug-list mailing list > tclug-list at mn-linux.org > https://mailman.mn-linux.org/mailman/listinfo/tclug-list >